Docs → Events & Rewards → Taking part in a clan event
🎯 Taking part in a clan event
What your clan measures during an event, when the window really opens and closes, and where to check whether you passed.
Your clan is tracking an event and you want to know what you are being measured on, whether what you did counted, and where to look afterwards. Creating events, setting targets and closing them is your clan admin's side of it, covered in How to track events.
Two things to know before anything else. There is no sign-up: a row is created for every member the moment the event is created, so you are already in it. And the event day does not start at midnight.
The window opens at the daily reset
Say the event list shows 15–16 August. That is not two days of play: the window opens 15 August at 17:00 UTC and closes 16 August at 17:00 UTC — exactly 24 hours. A chest claimed at 10:00 UTC on 15 August falls before the window and does not count, even though it is on the start date. One claimed at 09:00 UTC on 16 August is inside it and does.
The Upcoming Events tile on your Personal Dashboard prints the real moment rather than the date — Aug 15 · 17:00 UTC. Trust that line.
Your clan can add a grace period of extra hours after the close. It is 0 by default, so assume there is none unless you have checked. Where a grace period exists it extends chests and resources only — a chat message posted in those hours is not counted.
The four things an event can measure
Every event type switches on some combination of four trackers — most use one or two, not all four. The targets are set by your clan admin.
| Tracker | What you do | How it reaches the portal |
|---|---|---|
| Points | Score event points in Total Battle, the same as you always would. | Your clan's linked game account reads the in-game event board every time it checks in, and writes your current score straight into the event. When the event ends, the game writes the final scoreboard into your clan journal and the portal collects it. |
| Chests | Claim the chests the event is tracking, inside the window. | Your clan's chest grabber account collects them. You do not have to report anything. |
| Chat message | Post at least one message in the in-game chat group the event names. | Read from that chat group, once an hour, reset to reset. The grace period does not apply. |
| Resources | Send the resource types the event lists, up to the goal for your Guardsmen level. | Read from your clan capital resource log on the same check-ins. |
An event does not track every chest — it tracks one specific chest, every chest in a group, or every chest carrying a tag. Ask which before you spend on the wrong one.
What to do while the event runs
Each open event gets its own coloured bar across the top of the page. The bar carries a state tag — LIVE, UPCOMING or PENDING CLOSE — and a countdown of days remaining. An event tagged UPCOMING has not started, and nothing you do yet will count.
Points, chests, a chat message, resources — whichever of the four applies. All of it has to land between the two 17:00 UTC boundaries.
Your result is graded when your clan admin closes the event, not when the end date passes. Until then it sits in PENDING CLOSE and your history is empty.
Where to see how you are doing
| Where | What it shows you |
|---|---|
| Personal Dashboard MY → Personal Dashboard | Upcoming Events lists your clan's events with the real start time in UTC — or the end time and a Running now badge while one is live. Event History shows your own Passed or Missed result per closed event, and your pass rate — both scored on the point and chest requirements only. |
| Event Statistics Dashboards → Event Statistics | Clan-wide performance, plus your own record. In Player consistency — last 8 events, use Show all to find your name, then click it: the panel that opens gives your Pass Rate, Events, Penalties, your pass rate per event type and your recent results. |
| My Progress MY → My Progress | The Event Breakdown table — one row per event type with how many you completed, your rate and your points — and an Event Pass Rate gauge. |
Finding out what your target is
On Event Statistics, click an event type's name in Completion rate by event type. The panel that opens has a Requirements block: Duration, Point requirement, Minimum chests, Chat message required, RSS goal required, both penalty values, and Grace period.
Two limits on that panel. First, every figure is read off a single event — the one of that type with the latest start date your clan has. While an event is running, that is the running event, so the panel is current. But if your clan has already scheduled the next run, the panel switches to that event's targets even though it has not started, and the numbers you are reading are not the ones you are being measured on today. Check which dates the panel is describing before you trust a figure.
Second, Point requirement only ever shows the top level's figure, tagged (G9). When no minimum is set at that level the field falls back to Varies by G-level, which tells you nothing about the other levels. The minimum for your level is visible only to a clan admin, on the event itself — ask them for the number rather than guessing from the panel.
If you miss the target
Nothing happens while the event runs. Penalties are written in one go when the event is closed, and they land as a chest with a negative point value on your own record.
Which chest cycle they land in is decided by when the event ended, not by when your admin got round to closing it. The portal files a point, chest or chat penalty into the open cycle that contains the event's effective end — the end time plus any grace period. So the penalty normally sits in the cycle the event actually ran in, however many days later the close happens. It only moves if that cycle has already been closed: then it goes to the next open cycle starting at or after the event ended, and failing that to your newest open cycle. Your clan must have at least one open chest cycle, or the event cannot be closed at all.
To see what one cost you, open My Progress MY → My Progress and read the Points Statement table: one row per cycle, with a Penalties column alongside Chest Points, Net points and Target.
- Point and chat penalties are a flat amount, set on the event.
- The chest penalty is multiplied by how many chests you were short — miss three chests on a −50 penalty and it is −150.
- Missing a resource goal costs a flat amount too, set on the event's resource tracker — it is not free. It is charged in a separate pass from the other three, and unlike them it is filed into whichever chest cycle is open at the moment of closing, so a late close can put it in a different cycle from the rest of that event's penalties.
- A penalty is only written if your clan admin selected a penalty chest for that tracker. Without one, nothing is charged whatever the value says.
- A member can be exempt from penalties entirely, or on one tracker only. The blanket exemption is set on your clan membership, and it is copied onto your event rows at the moment the event is created. The single-tracker exemption is a separate per-member switch on the event itself, and a clan admin can flip it at any point while the event is still open — so if something went wrong mid-event, it is worth asking before the event is closed, not only before it starts.
How penalties then feed into your cycle total is covered in Understand the penalty system.
When your numbers look wrong
▶Deep dive — the five things that most often explain a surprising result
Your Guardsmen level was frozen when the event was created. Every level-based target is judged against the level you had at that moment, not the one you have now. Level up mid-event and your target does not move. Automatic events are created up to three days early by default, so the level they judge you on can already be days old.
Your chest count is live, but the pass tally is not. The number of chests you have claimed is worked out fresh every time a screen shows it, so it moves as soon as your clan's chest grabber account collects. What does not move is the Passed / In progress tally on the event bars: for chests it reads a stored per-member status that stays in progress until the event is closed. So you can be sitting at 5 of 5 and still be counted under In progress.
Points depend on your player being linked, not on your name. Both automatic routes tie a scoreboard row to you by your in-game identity, so changing your in-game name does not break them. What does break them is having no linked player, no game identity recorded, or having left the clan — then your row is passed over and your clan admin is told which names could not be placed. Name matching only comes into it on the rare occasion an admin uploads a points file by hand to repair an event that got nothing.
A target of 0 passes everyone. If a requirement was left at zero, every member counts as having met it — and an event where nothing at all was required does not appear in your event history or your pass rate. The same is true of an event that measured only a chat message or only resources: your history table is built from the point and chest trackers, so such an event produces no row for you at all, no matter how it went.
Late chests, but never late chat. Chests and resources that arrive during a grace period still count. A chat message posted after 17:00 UTC on the end date does not, whatever the grace period says.
Common questions
Do I have to sign up for an event?
No. There is no sign-up anywhere in the portal. When your clan admin creates the event, a row is created for every current member at that moment, and members who join afterwards are added automatically while the event is still open and its end date has not passed.
I claimed the chest but the event does not show it. What happened?
Check the time first. The window runs 17:00 UTC to 17:00 UTC, so a chest claimed on the start date before 17:00 UTC falls outside it. If the timing was right, the next likely causes are that the chest was not one of the ones the event tracks, or that your clan's chest grabber account has not visited since you claimed it. The count itself is worked out fresh every time the screen loads, so nothing has to be imported — the chest appears as soon as that collection lands.
How do I find out how many points I need?
Open Event Statistics Dashboards → Event Statistics and click the event type in Completion rate by event type. The Requirements block shows a point requirement — but only the top level's figure, tagged (G9), and read off the single event of that type with the latest start date, which may be the next scheduled run rather than the one you are playing. If no minimum is set at that level it falls back to Varies by G-level. The number for your own level is visible only to a clan admin on the event itself, so ask them for it.
Can I see whether I have passed while the event is still running?
The numbers, yes. Points and resources refresh every time your clan's linked game account checks in, and your chest count is recounted every time a screen shows it — so all three move while the event runs. The verdict is what waits. The Passed and Failing counts on the event bars at the top of Event Statistics are clan totals rather than your own status, and the chest side of that tally reads a stored status that stays in progress until the event is closed. Your personal result appears in Event History once your clan admin closes the event — and that badge covers the point and chest requirements only.
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