Last updated: 21 September 2026
These Terms apply to new customers from the date above. Existing customers are notified by email and in the portal, and the Terms apply to them 30 days after that notice.
TB Clan Portal is operated by JJCAP ApS, a Danish limited company, company registration and VAT number DK44459787, Birkevang 56, 2640 Hedehusene, Denmark, email support@tbclanportal.com. In these Terms, "we", "us" and "TB Clan Portal" mean JJCAP ApS.
"You" means the person who creates an account. Where you use the Service for your own purposes and not for a business, you are a consumer, and nothing in these Terms limits the rights you have under the consumer law of the country where you live.
These Terms are written in English. Translations are provided for convenience only. If there is any doubt or inconsistency between a translation and the English text, the English version applies.
By creating an account, starting a trial or buying a plan, you accept these Terms and our Privacy Policy. If you do not accept them, do not use the Service.
You must be at least 16 years old to create an account. If you register a clan, you confirm that you are entitled to act for that clan.
A clan has one owner, who holds the subscription and is our customer. Clan members who join the portal through an invite code use the Service under the same Terms, but the owner alone is responsible for the subscription, the settings of the clan and what the clan publishes.
TB Clan Portal is a web application for clans in the game Total Battle. Depending on your plan it lets you:
The Service is developed continuously. We add features, redesign pages and change how things work. Section 13 explains how we handle changes.
To collect data from the game, you give us the login details of a game account that is a member of your clan. This must be a separate utility account, never your main account. We store the login details and session data encrypted, and we use the account only to log in to the game and do what you have configured: read clan data, collect chests, send the messages you set up and run the automation you switch on.
You confirm that you are entitled to let us use that account, and you keep it in the clan with the rank the features need. If the account is muted, restricted or removed in the game, the features that depend on it stop until the account works again.
Total Battle is owned by Scorewarrior Ltd, and its own rules do not allow automation. Using the Service with a game account is therefore your decision and your risk. We are not responsible for any action the game takes against a utility account or any other account linked to the Service, including suspension, mutes, lost progress or termination, and you will not hold us liable for it.
Do not link an account you do not own, and do not use the Service to interfere with other players, clans or the game.
Announcements, chat bot replies, direct messages and other messages that the Service sends in the game, on Discord or by email are sent on your instruction and in your name. You decide the content, the recipients and the frequency, and you are responsible for them. Messages must not be unlawful, abusive, misleading or spam.
The game limits how many messages an account can send and mutes accounts that send identical or very frequent messages. We may slow down, queue or pause sending to protect your accounts, and we may stop features that are used to harass or spam.
When you create an account you must give accurate information and keep it up to date. You are responsible for:
New clans get a free trial of 30 days with full access. No card is needed. At the end of the trial you choose a plan and pay for it. If you do nothing, the trial ends after a grace period of 7 days, chest collection stops and nothing is charged.
A trial is for one clan and one time. We may change or withdraw the trial for new sign-ups at any time.
A plan renews automatically for the same period at the end of each period, unless you switch off auto-renewal or cancel. You can do both at any time under My Subscription. A cancellation takes effect at the end of the period you have paid for, and you keep full access until then.
Before a yearly plan renews, we send you an email at least 30 days in advance, telling you the renewal date, the price and how to stop the renewal.
If a yearly plan has renewed and you cancel during the renewed year, we refund what you paid for that year minus the months you have used, charged at the monthly price of the same plan. A started month counts as a used month, and the refund can never be less than zero. Example: a yearly plan of 250 euro whose monthly price is 25 euro, cancelled after six months, is refunded 250 minus 150, that is 100 euro. This does not apply to the first year, which is bought at the discounted yearly price and is not refunded.
If you are a consumer in the European Union, Norway or Iceland, you have the right to withdraw from a purchase within 14 days of the day you bought it, without giving a reason. This applies to plans and to tokens. The right applies to the purchase itself. Renewals of a plan you already have do not start a new period.
Because the Service starts right away, we ask you when you buy to confirm that you want it to start immediately. If you then withdraw within the 14 days, you pay for the part of the period that has already run, in proportion to the price, and we refund the rest within 14 days of your notice, using the payment method you used.
Tokens that you have already used are not refunded; unused tokens from the same purchase are.
To withdraw, send us a clear statement by email to support@tbclanportal.com or through the support form in the portal before the 14 days end. You may use the model form at the end of these Terms, but you do not have to.
The free trial can be ended at any time. Nothing is paid for it, so there is nothing to refund.
Apart from the right of withdrawal, the refund on cancelling a renewed yearly plan described in section 9, and the cases below, payments are not refunded. A plan you bought for a period is yours for that period, and you keep access to it until it ends.
If we end your subscription without you being in breach, we refund the unused part of the period. If the Service does not do what these Terms say it does, and we cannot fix it within a reasonable time, you can ask for a price reduction or end the subscription with a refund of the unused part, in line with the consumer law that applies to you.
A refund is paid to the card or account the payment came from.
Tokens are prepaid credits for personal automation, bought in packages priced in euro. They are consumed as the automation runs, have no cash value, cannot be transferred to another account and cannot be exchanged for money. Prices per action are shown in the portal and may change; a change never affects tokens you have already bought.
Personal automation acts on your own game account, on your instruction, and section 4 applies to it as well.
We improve the Service continuously: we add features, redesign pages, change layouts and menus, and replace how things work under the hood. We may make such changes at any time, at no extra cost to you, and we announce them in the portal.
If we decide to remove a feature you use, or to change the Service in a way that makes it noticeably harder to use for its purpose, we tell you by email or in the portal a reasonable time in advance, and you may end your subscription within 30 days of the change with a refund of the unused part of the period. A change of design or layout that leaves the features in place is not such a change.
Changes forced on us by the game, by third parties or by the law are different. Total Battle changes without notice, and when it does, a feature can stop working or has to be changed to keep working. That is not a change we have made, so the right to end the subscription described above does not apply to it. We restore what can be restored, and section 19 describes what we promise about data collection.
We may change these Terms when the Service, the law or our business changes. We tell you by email and in the portal at least 30 days before new Terms take effect. The date at the top shows the current version.
If you do not accept a change, you can cancel before it takes effect. If the change is to your disadvantage in a way that matters, you can end the subscription and we refund the unused part of the period.
The data we collect for your clan, and everything you upload, write or configure, stays yours. You give us a licence to store, process, display and copy it as far as that is needed to run the Service for you, including to show it to your members and on any public page you choose to publish.
Content you post in the forum, the wiki, announcements, clan descriptions and other shared places must be yours to post, lawful and respectful. We may remove content that breaks these Terms or the law.
The Service shows data about your clan members: names in the game, chests, points, activity and penalties. As the owner you decide what the clan shows to its members and on public pages, and you are responsible for that choice. A member can ask you, or us, to be removed from the clan on the portal.
We may use data in an anonymised and aggregated form, for example to show statistics across all clans or to improve the Service.
Our Privacy Policy explains what personal data we process, why and for how long. In short:
While your clan exists on the portal you can ask us for a copy of your account data at any time, free of charge. Once a deletion has been carried out the data is gone and no copy can be made, so ask before you delete. We keep the data we need to meet our legal obligations, such as invoices, for as long as the law requires.
Total Battle, its art, names and content belong to Scorewarrior Ltd. TB Clan Portal is an independent tool made by players. We are not affiliated with, endorsed by or associated with Scorewarrior or Total Battle, and we refer to the game only to describe what the Service does.
The Service itself, including its software, design, text and graphics, belongs to us. You get a personal, non-exclusive, non-transferable right to use it while you have an account. You may not copy, modify, resell or reverse engineer it, or scrape it with automated tools.
You must not:
We run the Service as a small team and we keep it available around the clock as far as we can. Maintenance and outages happen; we announce planned maintenance in the portal and fix faults as quickly as we can. We do not promise uninterrupted or error-free operation.
Collecting data from the game depends on the game itself. We use reasonable care and skill to collect, process and show your clan data, but the result depends on things outside our control:
For these reasons we do not guarantee that every chest, message or statistic is collected completely, correctly or on time, and you should not make decisions that cannot be undone on the basis of a single reading.
None of this limits the rights you have as a consumer if the Service does not conform to what we have agreed. If something does not work as described, tell us and we will put it right; if we cannot, section 11 applies.
We are liable under the law that applies to you. We are not liable for indirect losses, such as lost profit, lost data that you could have backed up, or losses caused by the game acting against an account, unless we caused the loss intentionally or by gross negligence.
Our total liability to you for all claims in any twelve-month period is limited to the amount you paid us in those twelve months, unless the law does not allow such a limit.
You are responsible for what you and your members do with the Service. If a third party makes a claim against us because you broke these Terms or the law, or because of content or messages you sent through the Service, you will compensate us for the loss that causes.
We may suspend or restrict your access, or a feature, when it is needed to protect the Service, other customers, the utility accounts or ourselves, for example during an attack, a security incident or misuse. We restore access as soon as the reason is gone.
We may end your subscription with immediate effect if:
In those cases nothing is refunded for the rest of the period. In any other case we give you at least 30 days notice and refund the unused part of the period.
When a subscription ends, chest collection and the other paid features stop, and the rules on data retention in section 16 apply.
If something is wrong, write to us first through the support form in the portal or at support@tbclanportal.com. We answer on weekdays and try to resolve every complaint directly.
If we cannot agree, you can take a complaint to the Danish consumer complaints body: Mæglingsteamet for Forbrugerklager, Nævnenes Hus, Toldboden 2, 8800 Viborg, Denmark, naevneneshus.dk. If you live in another EU country, Norway or Iceland, you can also contact the European Consumer Centre in your own country, which handles cross-border complaints together with its Danish counterpart.
These Terms are governed by Danish law. If you are a consumer, you also keep the protection of the mandatory consumer law of the country where you live, and you may bring a case in the courts of that country.
Questions about these Terms:
Fill in and send this form only if you want to withdraw from a purchase within the 14 days.